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Product & Software Updates  
NEW! Enhanced TT4 Probeless Dry Ice Monitor is Now Available February, 2006
TT4 Customer Service Bulletin: Configuring to Low Alarm Limit with TTM February, 2005

TT4 Customer Service Bulletin: LCD Programming Option

December, 2004

TTM Desktop Customer Service Bulletin: Importing Saved Files from TTM

December, 2004

End of Life Announcements Discontinued Effective
TempTale3 Family of Monitors December 31, 2005
TempTaleH-IS and TempTale3-IS Monitors December 31, 2005
Cox Recorders (select variants only) December 31, 2005
Cox DataSource 2K Unit with Probe Monitor March 1, 2005
Cox IR-Temp (Laser-Sighting Infra-Red) Thermometer March 1, 2005
Cox Temptester IR Thermometer March 1, 2005

Our highly skilled Customer Support staff can answer questions and help troubleshoot issues. If you haven’t found an answer to your question in the FAQ sections or elsewhere on our website, feel free to contact our Customer Support staff in the Netherlands at +31 252 240 767 between 8:30 a.m. and 5:30 p.m.

Please have the following information available when calling
Customer Support:
Name
Company name
Address and telephone number
Product serial number
Software version (e.g. TempTale Manager v. 2.3.8), if applicable
Operating system (e.g. Windows 98, Windows 2000, XP)
PC platform (laptop or desktop)
Interface type (PC interface or interface plus)
Detailed description of the problem

 

 

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